- arrival of the merchandise on 9-15-2023 at our warehouse
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RETURNS / EXCHANGES.
Items purchased from CCGBOUTIQUE will be gladly accepted for a 35-day store credit. The shipping cost will not be applied to your credit store since the customer is responsible for the cost of their shipments and returns, they have a period of 5 business days after their delivery date to process their return to this address: PO BOX 942544 Miami Fl 33194.
1-Please note that all clearance items, accessories, wallets, swimsuits, bodysuit, bodysuit, t-shirt, and one size clothing are not returnable. If you return such items, you will be charged a fee of $ 25.00 and it will be returned to you.
2-RETURNED ITEMS MUST MEET THE FOLLOWING REQUIREMENTS:
All merchandise must be received in its original form, clothing must not be used, free of odors, stains, self-tanners, pet hair, and have all its labels.
Note: Zippers / Buttons are checked prior to order completion to ensure proper function. Items are also inspected for breakage/staining prior to shipment. CCGBOUTIQUE is not responsible for any item that is damaged in any way during the process of trying it on. In case your merchandise has any damage, you have 24 hours after receiving it, to notify it via mail: email@example.com by sending a detailed photo of the damage that said item has, our assistants will respond as soon as possible, to help you find the best solution for you. It is very important to us that our customers are happy with their orders. Once your package is received, and you go through the inspection, we will give you your store credit through the mail (code) so you can use it as soon as possible.